Privacy Policy

Last updated: July 26, 2024

1. Introduction

Provyi ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the 'App').

By using our App, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

• Account information (email address, name)
• Payment information (processed securely through Stripe)
• Profile information you provide

2.2 Location Information

• Your current location when using the App
• Location data for task creation and navigation
• GPS coordinates for path drawing and tracking

2.3 Media Content

• Photos and videos captured during tasks
• Audio recordings (if applicable)
• Media files you upload to the App

2.4 Device Information

• Device type and operating system
• App usage statistics
• Push notification tokens

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's services
• Process payments and manage financial transactions
• Match requesters with spotters for tasks
• Send push notifications about task updates
• Improve our services and user experience
• Ensure compliance with legal obligations
• Protect against fraud and abuse

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• With other users as necessary to provide services (e.g., task details between requesters and spotters)
• With service providers (Stripe for payments, Firebase for backend services)
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure payment processing through Stripe
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Location Services

Our App requires location access to:

• Display your current location on maps
• Create and navigate to task locations
• Draw and follow video recording paths
• Provide accurate location-based services

You can control location permissions in your device settings.

7. Camera and Microphone Access

Our App requires camera and microphone access to:

• Capture photos and videos for task completion
• Record audio during video capture
• Provide real-time camera feed during tasks

Media content is stored securely and shared only as necessary for task completion.

7.1 Surveillance Privacy Notice

• Surveillance activities may capture images of individuals
• Users must comply with all privacy laws and obtain necessary consents
• We do not monitor or verify the legality of surveillance activities
• Users are responsible for respecting privacy rights

8. Push Notifications

We send push notifications for:

• Task assignments and updates
• Payment confirmations
• Second chance opportunities
• Important app updates

You can manage notification preferences in your device settings.

9. Payment Information

Payment processing is handled securely by Stripe:

• We do not store your payment card information
• Stripe processes all payment transactions
• Payment data is encrypted and secure
• We only receive confirmation of successful payments

10. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data.

11. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of certain communications
• Control app permissions

12. Business Use and Legal Compliance

12.1 Intended Use

• This App is designed for legitimate business purposes only
• Acceptable uses include: property monitoring, security verification, business documentation
• Users must comply with all applicable laws and regulations

12.2 Legal Responsibility

• Users are solely responsible for ensuring legal compliance
• We do not provide legal advice regarding surveillance laws
• Users should consult legal professionals for compliance questions

12.3 Prohibited Activities

• Stalking, harassment, or invasion of privacy
• Illegal surveillance activities
• Recording without proper consent where required
• Any activities that violate local, state, or federal laws

13. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the 'Last updated' date.

15. Contact Us